A job at this level:
Applies professional function-specific know how, methods, tools and principles on a range of functional subjects, as assigned.
Monitors efficiency of services or processes, takes over in-depth analysis of deficiencies/incidents and derive proposals for remediation.
May act as business partner locally, provide requested service, analyses, reports and/or coordinate organization resources effectively.
Accountably setup project and action plans, and may involve and manage service provider engaged, when appropriate.
Takes part or take over implementation of change, service adaption or process improvement projects.
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