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Defining, implementing and/or maintaining customer credits policies and guidelines for the VISHAY organization.
Ensuring or executing the booking of invoices, according to regulations and guidelines.
Reconciling customer accounts and managing accounts receivable collections and reports.
Reviewing and resolving account discrepancies, as a first point of contact.
Requesting customer financial statements, credit agency reports, etc. and review for potential changes in credit limits.
Ensuring and/or pursuing payment on delinquent accounts via communication with account holder.
Processing credit applications, collecting further information as needed e.g. reviews credit references, etc...)
A job at this level…
Executes non-routine and case-specific analytics to support stakeholder (inside and outside own team).
Provides qualified support, i.e., introducing guidelines and services, ensuring documentation, or serves as escalation instance for an administrative team of Coordinators.
Acts as 2nd level support for requests, for customers and other stakeholder involved, and takes further investigations to clarify issues.
May support professionals in design and implementation of functional guidelines to ensure efficiency and effectiveness.
Plans team related work and service, in support of the responsible team leader or manager.
Performs independent judgement on subjects of relevance for the process assigned.