Blatna, CZ, Czechia | Customer Service
The Sample Services team provides value add by:
Ensuring inventory of samples for all our products are well maintained, ready to be sent to our customers in time and in quality as required.
Cooperating with Sales or Customer Service or even with customers directly in checking the requirements.
Selecting samples from stock, ensuring packaging and dispatching, and documents in the systems accordingly.
Initiating invoicing of service if applicable.
Taking and storing resending's of samples from customer or sales.
A job at this level:
Executes few administrative or service-related recurring procedures, according to defined guidelines and work rules.
Operates and utilize tools and systems efficiently, and completes lacks of information when necessary.
Provides incorporation on request, on the basis of FAQ and structured-answers-catalogue
Follows internal work rules and EHS regulations, as valid for the workplace.